How can I pay the reservation fee (10%) in the online booking system and not the whole amount at once?
Unfortunately you can't do that in the online booking system. If you want to pay the reservation fee separately, please contact us by phone or via email. We will send you the invoice by email.
When is the season time?
Season times are from June to August, Christmas and New Year until 6th of January, (Friday on week 51 to Sunday on week 2).
Where can I get the keys to the residence?
You can get the keys from our reception when arriving. Reception is located right in the beginning when arriving to the holiday village.
When is the check-in and check-out?
The earliest check-in is at 4pm and the latest check-out at 12am.
Are the beddings included in the price?
Yes, the beddings are included in the price in every residence except the three little cottages (Tuike, Säde and Kipinä). The bedding set includes towels (normal and small), pillow case, sheet and duvet cover. Extra bedding set costs 15 euros per set.
Breakfast is not included in the price. It is possible to order breakfast for groups when done beforehand.
Can I bring my own travel crib for my baby/toddler?
Yes, you can bring your own travel crib with you without extra charge. If you don't have one you can also rent it from us with 15 euros. Please, inform us about the rental beforehand!
Can we use the hot tub before or after the summer time (summer time is from 1st of June to 31st of August)?
Yes, you can use the hot tub also before and after the summer time (if your residence has one) but we will charge 30 euros extra for that (when used before or after the summer time).
There is free WiFi for the customers during the summer time in the holiday village area. Outside the summer time you can use the internet in the reception.
Can I bring a pet with me?
Yes, we also offer residences allowing pets. You can bring your pet to these cottages and apartments: Riiho-cottage, Toivo-cottage, Autuus-cottage, Ilo-apartment, Lempeys-apartment
and little cottages (Tuike, Säde and Kipinä).
We will take care of the major cleaning. You only need to leave the residence to a decent condition when checking out (take the garbage out, wash the dishes, place any moved furnitures to their original places, clean the grill etc). You can also order the extra cleaning from
us (40 euros).
FREQUENTLY ASKED QUESTIONS